Question 1

What is a full service Amazon agency?

Accepted Answer

A full service Amazon agency manages your Amazon account all-round, going beyond advertising campaigns. While many agencies focus primarily on PPC management, a full service agency addresses every performance lever: account management, advertising strategy, listing optimization, A+ content, Brand Store design, creative production, conversion rate optimization, pricing alignment, and retail positioning. In a full-service model, advertising, content, and account structure are aligned under one unified strategy.

Question 2

Is hiring a full service Amazon agency worth it?

Accepted Answer

When Amazon represents a strategic growth channel, fragmented execution creates inefficiencies. Advertising managed by one provider, creative by another, and strategy handled internally leads to slower iteration and limited accountability. A full service Amazon agency centralizes coordination and aligns advertising, content, and growth strategy within one framework, resulting in clearer accountability, faster operational decisions, and stronger long-term margin control.

Question 3

How is Seller Passport different from other Amazon agencies?

Accepted Answer

Seller Passport operates on a 100% performance-based model with no retainers and flexible month-to-month contracts. Unlike agencies limited to listing and advertising management, Seller Passport integrates creative production, conversion rate optimization, international expansion, logistics support, and external traffic into one model. We act as Importer of Record and Seller of Record in the US, UK, and EU, handling VAT and tax compliance — all included in our revenue share agreement.

Question 4

Why does Seller Passport use a 100% performance-based model?

Accepted Answer

Because it fully aligns our interests with yours. With a flat retainer, an agency grows by taking on more clients, not by growing yours. With a commission model, we grow by continuing to grow sales for existing clients. If you grow, we grow. If results stagnate, we are equally exposed. That structure keeps us focused on results, not on maintaining a retainer while delivering minimum effort.

Question 5

Does your Amazon agency work with both Seller Central and Vendor Central?

Accepted Answer

Yes. We work with both Amazon Seller Central and Vendor Central, with specific expertise in both. Many agencies claim to handle Vendor Central but lack real experience with it. We have launched and grown brands on Vendor Central from zero, managing operations, analytics, chargebacks, shortages, Pan-European expansion, and Amazon negotiations directly. We provide an objective recommendation on which channel best fits your business before making any assumptions.

Question 6

Can an Amazon agency guarantee results?

Accepted Answer

No serious Amazon agency can guarantee specific revenue outcomes. Amazon is influenced by seasonality, pricing shifts, category dynamics, and external factors beyond any agency's control. Anyone who guarantees a revenue number is either misleading you or does not understand the platform. What Seller Passport guarantees is accountability: our model is 100% performance-based, so our incentives are directly tied to yours. If you grow, we grow. If performance stagnates, we are equally exposed.

Question 7

How much does a full service Amazon agency cost?

Accepted Answer

Seller Passport works on a 100% performance-only model with no retainers and flexible month-to-month contracts. You pay only a percentage of the sales generated. The percentage varies based on the stage of your business and whether you are launching or already generating revenue. Unlike other Amazon agencies, we do not take a percentage on media spending, as we believe it creates wrong incentives.

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